It means that you'll be dealing with one person who will work with you every step of the way.  Your Dedicated Advisor will help you select the right heating appliance or hot tub to suit your needs and your budget.  Whenever possible, the same dedicated advisor you meet today will communicate with you in person, on the phone, and via email, throughout the purchase and installation process.

They will personally provide you with a free on-site inspection to ensure both a smooth installation and that your purchase will adequately suit your needs.  Perhaps your advisor will coordinate with and advise your builder or general contractor on preparing for the installation of your new hearth or spa.

Your Dedicated Advisor will communicate on your behalf with our highly trained and fully certified installers and technicians to coordinate your delivery and installation, ensuring that your new stove, fireplace, central heating, or hot tub ownership experience is the best it can possibly be.

"You'll notice the difference immediately:  Our "Dedicated Hearth & Spa Advisors" are highly trained and knowledgeable individuals who are fully versed in comprehensive installation and operation details, as well as the day to day functionality and maintenance of the wide range of truly excellent home hearth and portable spa products and accessories we offer."

From day one, in addition to extensive product knowledge, all Energysavers advisors undergo in-depth customer care focused training.  It often takes up to two years before an advisor learns every aspect of our product lines!  If your Advisor doesn't immediately have an answer to your question, he or she will get the answer to you promptly.  Knowing all aspects of the various solutions, options, and models available to you at Energysavers allows our dedicated advisors the ability to guide you, our valued customer, toward reliable and cost effective solutions that make the most sense for your needs, while potentially avoiding problems, pitfalls, and mistakes the average stove or hot tub shop sales floor person may not have the experience to avoid. You can trust an Energysavers Dedicated Advisor to help you come up with a reliable solution that will provide warmth, comfort, and enjoyment for years to come!